Information We Collect
When you visit our website or use our services, we may collect the following types of information:
- Contact information — name, email address, phone number, and company name that you provide through our contact form or when requesting a telecom audit.
- Business information — telecom invoices, carrier contracts, and service details you share with us during the advisory process.
- Website usage data — pages visited, time on site, browser type, device information, and referring URLs collected through analytics tools.
- Cookies and similar technologies — small data files stored on your device to improve your browsing experience and help us understand site usage.
How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide telecom advisory services
- Conduct telecom audits and prepare savings analyses
- Negotiate carrier contracts on your behalf
- Improve our website and services
- Send relevant communications about our services (only with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Carrier partners — only the information necessary to negotiate contracts and provision services on your behalf, and only with your written authorization (Letter of Agency).
- Service providers — third-party tools that help us operate our website (analytics, hosting), bound by confidentiality agreements.
- Legal requirements — when required by law, court order, or governmental regulation.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. Telecom invoices and contract details are treated as confidential business information and are not shared beyond what is necessary to deliver our advisory services.
Cookies
Our website uses cookies for:
- Essential cookies — required for basic site functionality (e.g., remembering your cookie preferences).
- Analytics cookies — help us understand how visitors use our site so we can improve it. These cookies collect anonymous, aggregated data.
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for data processing where consent is the legal basis
Third-Party Links
Our website may contain links to third-party websites (carrier sites, industry resources). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our website and services are not directed at individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information:
- Use our contact form
- ITG Group, Inc. — Portland, Oregon
Have Questions About Your Telecom Spend?
Send us a recent carrier invoice and we'll do a no-obligation first look at your telecom costs.
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