Enter Your Business Details

Employees affected during an outage Total headcount impacted when telecom goes down

Avg. fully-loaded hourly cost per employee ($) Salary + benefits + overhead, divided by ~2,080 hrs/yr

% of employees unable to work during outage

60%

How many truly cannot work without telecom connectivity

Estimated revenue per hour during business hours ($) Annual revenue ÷ ~2,080 business hours

% of revenue dependent on telecom being up

50%

Sales, support, billing, and order processing that requires connectivity

Outage incidents per year Partial or full telecom outages in the past 12 months

Average hours per incident Mean time to restore service per event

Productivity Cost / Incident

—

Revenue Loss / Incident

—

Total Cost / Incident

—

Annual Downtime Cost
—

Monthly "Insurance" Value

—

Cost Per Minute of Downtime

—

These estimates are based on inputs provided. Actual costs vary by industry, outage type, and business model.

Want to eliminate downtime risk? ITG Group evaluates your SLAs and designs redundant architectures—at no cost.