Telecom Bill Red Flag Checker

Your Situation

Tell us a bit about your telecom setup. This helps us understand your risk profile.

How long have you been with your current carrier?

How many locations do you have?

When did you last renegotiate your contract?

Charges on Your Bill

Check each item you see on your most recent invoice. These are common sources of overcharges.

0 / 12 items found

"Regulatory recovery fee" or "carrier cost recovery fee"

"Administrative fee" or "administrative charge"

"Federal universal service fund (FUSF)" listed separately

Line items without clear descriptions (just codes or abbreviations)

Multiple entries for the same service type (e.g., two "local service" charges)

"Month-to-month" or "no term" listed anywhere

Equipment rental charges (routers, modems, phones)

"Minimum usage" or "usage shortfall" charge

Data overage charges

International calling charges you don't recognize

Tax surcharges that seem disproportionately large (>15% of total)

"Maintenance" or "inside wire maintenance" charge

What this means

Many carriers add fees that don't clearly improve your service. Recovery fees, administrative charges, and vague line items are areas where ITG audits typically find the most savings—often 15-30% of the total invoice.

Contract & Service Issues

These indicate potential gaps in your agreement or service management.

0 / 9 items found

You don't have a copy of your current contract

You don't know your exact contract expiration date

Your contract auto-renewed in the past year without you noticing

You've added or removed services but your bill hasn't changed

You have services at locations that are no longer active

Your carrier has changed ownership or been acquired in the past 2 years

You've received a "price increase" notice from your carrier

You've never had a formal telecom audit

Your IT team is the primary carrier contact for billing issues

What this means

Without active contract management, you're vulnerable to hidden fees, unexpected rate increases, and duplicate charges. Carriers count on customers not tracking these details.

Competition & Negotiation

How actively are you managing your carrier relationship?

0 / 4 items found

You've never gotten a competing quote from another carrier

You signed your current contract without comparing multiple providers

Your carrier sales rep reaches out proactively more than you reach out to them

You've accepted rate increases without negotiating

What this means

Carriers know that without competitive pressure, they can increase rates 5-15% annually. If you haven't shopped your service in 2+ years, you're almost certainly overpaying.

Your Situation

Charges on Your Bill

Contract & Service Issues

Competition & Negotiation

Ready for a Formal Audit?